These Terms & Conditions set out the basis on which I, Nadia Asheg (Bays Connect), provide freelance community support services to organisations, businesses, and individuals.
By using this website or engaging my services, you agree to these Terms.
2. Services Provided
Bays Connect provides flexible freelance support including:
Community engagement and outreach
Volunteer coordination and programme support
Project and service management
Interim and operational support for organisations
Referral and connection of individuals to opportunities
Support for businesses developing community partnerships and CSR activity
Services are provided on a flexible, case-by-case basis depending on agreement.
3. Service Agreements
All work is agreed in advance with clients and may include:
Scope of work
Timelines
Fees or funding arrangements (where applicable)
Delivery expectations
Work will not begin until both parties confirm agreement (verbally or in writing, including email).
4. Payments
Where services are chargeable:
Payment terms will be agreed before work begins
Invoices must be paid by the agreed due date
Late payments may result in paused or suspended services
5. Cancellations and Changes
Either party may request changes or cancellation of services.
Notice should be given as early as possible
Work completed up to cancellation may be charged
Any cancellation terms will be agreed per project
6. Intellectual Property
Unless otherwise agreed in writing:
I retain ownership of all pre-existing materials, templates, and methods
Clients gain rights to final deliverables only once full payment is received
I may reference anonymised work for portfolio or professional development unless otherwise agreed
7. Confidentiality
All client and participant information is treated as confidential.
Information will only be shared where:
Required to deliver services
Required by law or safeguarding obligations
Agreed in advance with the client
8. Safeguarding and Professional Standards
I work in line with safeguarding responsibilities relevant to community and social care work.
I hold:
Professional indemnity insurance
Public liability insurance
Enhanced DBS clearance
Ongoing professional training
9. Limitation of Liability
While every effort is made to provide accurate and professional services:
I am not liable for indirect or consequential losses
I am not responsible for outcomes beyond agreed service scope
Clients remain responsible for decisions made using provided services
10. Third Parties
I may work with or refer to third-party organisations (such as charities or service providers) where necessary to deliver services. I am not responsible for their independent actions or policies.
11. Changes to These Terms
These Terms & Conditions may be updated from time to time. The latest version will always be available on this website.
12. Contact
For any questions about these Terms, contact: Nadia Asheg (Bays Connect) Email: nadiaasheg7@outlook.com Last updated: 18 April 2026